Facebook Messenger automation

An AI Moderator built for your Facebook Messenger Inbox

Connect one Facebook Page, answer customers from verified business information, and keep every conversation visible to your team.

What is Facebook Messenger automation?

Facebook Messenger automation handles routine Page conversations using rules and verified business data. Messenger AI adds an AI Moderator that can understand customer intent, look up catalog facts, capture structured details, and hand the conversation to a person when needed.

Built around verified business context

One connected Facebook Page

Connect the Page your business already uses and control automation from its workspace.

Grounded customer replies

Product names, prices, variants, links, and policies come from the information your business provides.

Inbox visibility

See customer and AI messages together, pause replies, and respond manually without leaving the dashboard.

How it works

  1. STEP 1

    Create your workspace

    Add the business name, category, contact details, and reply language.

  2. STEP 2

    Connect Facebook

    Authorize the Facebook Page and confirm that Messenger webhook delivery is healthy.

  3. STEP 3

    Add business knowledge

    Add products or services, prices, images, variants, and customer-facing guidance.

  4. STEP 4

    Test and activate

    Try real customer scenarios in test chat before enabling live replies.

FAQ

Questions business owners ask

Messenger AI is a web-based customer conversation workspace for businesses in Bangladesh. It connects Facebook Messenger, Instagram Direct Messages, and, on paid plans, Website Chat. The AI uses the business profile, catalog, approved website knowledge, and conversation context to reply, capture leads, prepare orders, or hand a conversation to a person.